In The News
Dr. Gail Gazelle has been featured in many venues including:
In The News
Dr. Gazelle has been featured in many venues including:
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Dr. Gazelle has been featured in many venues including:
- Building Your Resilient Self®: Practical Strategies January 25, 2017
American College of Physicians webinar
In this hands-on 1-hour webinar, Dr. Gazelle was a featured expert on practical strategies to build resilience in physicians and physician executives
- Tackling Burnout in Physicians: How Coaching Can Help July 11, 2016
Harvard Medical School Institute of Coaching webinar
Dr. Gazelle was a featured expert on burnout in physicians and physician executives
- Surviving the transition from independent physician to employed May 10, 2016
Dr. Gazelle is interviewed about the stresses physicians experience when moving into a corporate culture.
- How to avoid the corrosive effects of physician burnout April 20, 2016
Dr. Gazelle speaks about the perfect storm for the current epidemic of physician burnout: medical training that focuses on deficits and not on strengths, the EMR and many other burdensome additions to their workday, and the minimal training physicians receive how to cope with stress.
- Mindfulness Matters May 20, 2015
Physician Leadership Journal
Dr. Gazelle’s is featured in Physician Leadership Journal article highlighting the importance of mindfulness for physician leaders.
- Physician Burnout: Coaching a Way Out April 20, 2015
Journal of General Internal Medicine
Dr. Gazelle and co-authors Dr. Liebschutz and Dr. Helen Riess use a case example to illustrate the value of physician coaching in reducing physician burnout.
- Harvard Medical Institutions Risk Management Foundation January 6, 2015
Massachusetts Medical Society’s Physician Health Service
Listen to this interview of Dr. Gazelle and Dr. Adelman of the Massachusetts Medical Society’s Physician Health Service to learn more about the role of physician coaching in managing burnout and disruptive behaviors.
- Harvard Institute of Coaching podcast: From Burnout to Resilience: Coaching Physicians and Physician Leaders with Positive Psychology June 30, 2014
Harvard Medical School Institute of Coaching
Dr. Gazelle was a featured expert on burnout in physicians and physician executives. She speaks about the use of positive psychology coaching to address physician burnout.
- Doctor Advocate And Coach: Helping Patients and Doctors May 29, 2013
Listen to interview of Dr. Gazelle on BlogTalkRadio. Scroll past the first 2 minutes to hear her speak about her trajectory from hospice volunteer to hospice physician to patient advocate and physician coach, and her views on what can be done to address the epidemic of physician burnout.
- Strength-based coaching: a path to increased life and career fulfillment May 29, 2013
Dr. Gazelle educates physicians about how to apply their strengths to manage the challenges that are increasing in the practice of medicine.
- Hospice: Why Family Members Wait Too Long to Call August 30, 2012
In an article about the factors that keep people from accessing hospice, Dr. Gazelle is quoted about the need to educate physicians about how to discuss options when there is no cure. She also acknowledges the vital role that caregivers play in these discussions, “It is critical that families feel empowered to name the truth and not wait for the physician to initiate the discussion,” she says.
- 5 ways to get cheaper medical care August 11, 2011
In today’s economy, getting healthcare is even more difficult than in the past. In this article about what to do if you lose health insurance, Dr. Gazelle comments on ways to work with your doctor to lower their fee.
- No resolution as the battle grows between Pittsburgh’s leading providers July 3, 2011
In this article about for-profit hospitals, Dr. Gazelle comments on the risks of hospitals being owned by insurance companies. “The financial incentives have been completely skewed over the years. Changing those incentives is a positive thing, but experts have to watch that they do not go so far in the other direction that patients are denied care when they need it.”
- Physician recertification adding to early retirement? June 10, 2011
In response to a journalist querying physicians about the impact of board recertification on career decisions, Dr. Gazelle expresses her view that the boards focus too much on rare diseases never seen by generalists and not on the basic knowledge every internist needs for practice.
- Someone On Your Side August 10, 2010
O, Oprah Magazine
This article explains the usefulness of patient advocacy, the various ways a patient advocate can help a caregiver or person with an illness, and how to find the right patient advocate for you. MD Can Help is one of the featured patient advocacy practices.
- You’ve Got Cancer. Now What? May 13, 2010
Dr. Gazelle shares tips on how to cope if you or someone you love is diagnosed with cancer.
- Participatory Medicine: A high-tech alliance with patients January 18, 2010
Participatory medicine is a new “buzz word” for a type of patient advocacy. In this article, Dr. Gazelle notes “presenting information in a conversational way, as opposed to a way that portrays the physician as the boss, can make for more productive interactions. When given all the facts, patients and doctors usually reach a well-informed, mutual decision. Technology is just one way in which patients can become engaged in their care. Physicians can engage patients simply by changing the way they talk to patients.”
- Survey Finds Doctors and Nurses Still Behaving Badly November 20, 2009
In an article about physicians not treating nurses as equals, Dr. Gazelle was quoted: “Much of this stems from the different ways doctors and nurses are trained. Doctors are taught from the beginning that they are the head of the team, that they are better than nurses, that the skill set of nurses is inferior to their own. This leaves them feeling entitled to put down nurses and mistrust their judgment.” “Nurses need to feel empowered to take on the over-arching authority of physicians and see themselves as equal partners in the care of patients,” Gazelle added. “Some of this can be in the nursing curriculum and much is on-the-job. Obviously, for the latter, nurses need institutional backing for this to be successful and, fortunately, a number of initiatives have come to the fore.”
- Alzheimer’s Murder Case a Glimpse Into Stresses of Caretaking November 8, 2009
ABC News / The Associated Press
In an article about the murder of an elderly man with Alzheimer’s, Dr. Gazelle speaks about how difficult it is for people caring for someone with Alzheimer’s or any other form of dementia. “The demands on caregivers are almost unfathomable. The anger, guilt, and shame that caregivers experience is intense.”
- A New Approach to Patient Advocacy April 14, 2009
In a feature story about MD Can Help, six basic functions of Dr. Gazelle’s patient advocacy work are highlighted: “1) making sure you are treated well; 2) acting as a sounding board when new issues arise; 3) serving as a second pair of ears to take in information; 4) paying attention to details; 5) ensuring that errors are not made; and 6) seeing that things come out as well as they possibly can.”
- Cancer Medication Errors Still a Problem March 9, 2009
Oncology and Biotech News
In a story about the high incidence of errors in cancer therapy, Dr. Gazelle is quoted: “We’re used to patients being passive recipients of the care we provide. Until we empower them to partner with us to improve the quality of their care, efforts toward improving patient safety will have limited success.”
- Fear a Layoff? Don’t Make These Health Care Mistakes February 5, 2009
In an article about what to do if you know you are soon to become unemployed, Dr. Gazelle proposes novel strategies such as bartering with your doctor and requesting a reduced fee.
- Norwell VNA discusses new Hospice program November 18, 2008
The addition of Dr. Gazelle to the staff of the new Norwell VNA hospice program is announced.
- Brookline physician launches patient advocacy practice August 20, 2008
Patient advocacy by MD Can Help is featured in a local venue. A former client writes: “Dr. Gazelle was truly the guide to get you there when you don’t know what to do,” said Barbara Leary, a Westford resident who turned to the doctor when her late husband was diagnosed with Lou Gehrig’s disease. “She was our savior in many ways,” Leary said. “I don’t know how long it would have taken us to figure it all out on our own. We probably would have been too late.”
- Empathy Deficit Disorder: Fact or Fiction? July 8, 2008
In this NPR radio interview, Dr. Gazelle is asked to comment about how to help people put themselves in someone else’s shoes. She notes the importance of empathy in all human relationships, and the impact of lack of empathy on such societal problems as intolerance and prejudice.
- Emergency Rooms in Crisis July 3, 2008
For this website for Spanish-speaking Americans, Dr. Gazelle provides tips for getting the best possible ER care. She reviews the importance of always bringing someone along to advocate for you, making sure to carry a list of medications you are taking, and getting the names of anyone who provides care so you can be sure that an attending level physician is overseeing your care.
- Web site helps to balance doctor-patient relationship June 26, 2008
Howard County Times
Asked to comment about how to improve communication between doctors and patients: “Patients need help and coaching to know what it is that doctors are trying to find out,” Gazelle said. “We need to enter into partnership.” She talks about the problem of medical schools providing a massive amount of medical knowledge but not teaching future physicians how to share this knowledge with patients.
- Graying of Gay America June 2, 2008
In this article about health concerns of elderly gay men and lesbians, Dr. Gazelle notes that for the elderly, the “haves” and “have nots” are separated not by money, but by whether they have someone in the next generation to advocate for them.
- Be A Better Caregiver May 13, 2008
Dr. Gazelle provides a number of practical tips on how keep elders safe, from removing throw rugs to how to avoid heat stroke in hot weather.
- Alzheimer’s and Kids April 25, 2008
In an educational article about how to help children cope with the changes brought on by Alzheimer’s, Dr. Gazelle provides expertise about how children perceive the world, and ways to help them understand the changes this tragic disease can cause.
- Half of Americans don’t get a second opinion February 13, 2008
As appeared in Prevention, as well as WebMD and MSNBC.com Even if you don’t take the second doctor’s opinion, simply knowing your options and thinking through the pros and cons can improve your care. Dr. Gazelle notes that you don’t have to have a serious condition to benefit from a second opinion.
- On the Side: Compassion Fatigue January 13, 2008
Breast Cancer Network of Strength
In this article about compassion fatigue, Dr. Gazelle notes that the demands of caring for a person going through cancer treatment can be so stressful that the caregiver may experience overwhelming emotions and fears. Without adequate support, many caregivers succumb to caregiver fatigue.
- Patient Awareness is Changing the Health Care Landscape December 17, 2007
Dr. Gazelle states that the best way for people to get good care is for the healthcare system to treat them as active partners in care, no longer the passive recipients of whatever the doctor or hospital thinks is best.
- Help! I’m not feeling better December 6, 2007
In a series about how to empower patients, Dr. Gazelle helps people understand that when having problems getting good care, they are not alone – that there are ailments that the modern medical profession still has no answer for, and that having one good doctor oversee a person’s care can make all the difference.
- New Option in Hospice Care Opening Here September 27, 2007
Dr. Gazelle is interviewed about the importance of hospice and the need for medical schools to provide more education on this important subject.
- Understanding Hospice – An Underutilized Option for Life’s Final Chapter July 26, 2007
The New England Journal of Medicine
Dr. Gazelle was invited by one of the most prestigious medical journals in the world to write an article about how Hospice helps people with advanced illnesses and their loved ones.
- End-of-Life Hospice Care Underused July 25, 2007
As appeared in Forbes, Business Week, and the Washington Post. “People need to understand that hospice is about living,” Gazelle said. “It’s about living as well as you can when life has dealt you a bad deck of cards. Having your dignity, your quality of life, as little physical and emotional suffering as possible — that’s what hospice can do for people.” “Hospice care is underutilized — only a third of Americans die under the care of hospice, and hospice care is free,” noted the author of one article, Dr. Gail Gazelle, assistant clinical professor at Harvard Medical School. “Far too often, patients end up in an ICU, rushed to the emergency room, and they end up dying there, when really they would much rather have died in their own home,” she added. “To know that their family is going to be attended to is critically important for people near the end of life,” said Gazelle, who is also president of the medical advocacy group MD Can Help.
- Patients Complain that Doctors Talk Too Much About Themselves. First Impressions Make a Difference… July 23, 2007
American Medical News
Regarding an article about how doctors greet new patients, Dr. Gazelle is quoted: “The introductory phase sets the stage for what comes after that. Patients respond to cues from their doctors. If the doctor says, ‘Hello, it’s nice to see you,’ that sets a very different tone than a doctor rushing into a room with, ‘What’s going on?’
- Doctors, Patients Give Each Other Mixed Reviews January 29, 2007
American Medical News
This article discusses a Consumer Reports survey indicating that patients feel that they are left waiting too long and then the doctor doesn’t spend enough time with them. Dr. Gazelle: “Patients suffer from having low expectations of their doctors because they’re used to waiting and being treated as less important than the doctor…the doctor needs to always remember that the patient is a human being who should be treated with the same respect that the physician expects.”
- When Murder Hits Close to Home January 15, 2007
Dr. Gazelle speaks about the unique type of grief people experience if a loved one is the victim of a murder.
- Decisions About Aging Parents… December 13, 2006
As appeared in USA Today and CBS News. In an article about how battles and rivalries often resurface when a parent’s health declines, Dr. Gazelle is quoted: “Gazelle advises siblings to stay focused on what their parent would want, and to remember that their relationships with siblings will endure long after their parents’ deaths.” She also notes that in some cultures, the parents may favor the eldest son. “No matter how bad the parent’s relationship has been with that son and how derelict he has been in his caregiving duties, he may be deferred to in decision-making in those families,” Gazelle said, “much to the chagrin of the daughters who’ve been giving care for years.”
- Medical Career Prescriptions November 12, 2006
Dr. Gazelle provides information about careers in hospice and palliative care.
- Helping Loved Ones Make Key Decisions While They Still Can November 10, 2006
South Shore Senior News
Dr. Gazelle speaks about the importance of helping people with early Alzheimer’s make their wishes known while they can.
- Quality of Life: Lean on Me. Cancer patients find strength in numbers. July 10, 2006
Dr. Gazelle discusses the importance of support groups for people coping with a diagnosis of cancer.
- The Art of Saying No May 1, 2006
American Medical News
In an effort to make sure patients get the care they need, Dr. Gazelle gives time management tips to doctors across the United States. “Saying no is not a skill that you get taught in medical school…demands are enormous and ever-increasing. To get through your day, you have to be able to say no firmly but kindly.” She encourages doctors to set an agenda with patients who have long lists of questions. “Setting an agenda offers guidelines in a way that doesn’t make the patient feel slighted,” she said. She encourages doctors to have the patient come back if they are running late and can’t address all the patient’s concerns in one visit.
- Parents Begin Healing Process after Death of a Child April 15, 2006
Dr. Gazelle provides guidance to families grieving the loss of a child.
- Your Guide to the Medical Maze October 24, 2005
In this article about health advocates, Dr. Gazelle is featured in her medical advocacy work for people with serious medical conditions.
- End-of-Life Decisions October 1, 2005
Humana’s Your Practice
In an effort to make sure people have their individual wishes respected, Dr. Gazelle speaks about the importance of advance care planning.
- Baltimore Firm Provides Patient Advocacy Services August 14, 2005
Dr. Gazelle’s affordable medical advocacy work is compared to work provided by firms charging $10,000 to $30,000 per year.
- Prepare for End-of-Life Questions, Experts Say March 14, 2005
Noting how difficult it is for people to face their own mortality, Dr. Gazelle is quoted: “Loved ones need as much instruction as possible” about a person’s wishes for care near the end-of-life. She discusses the various types of documents that people can write to guide loved ones as they make key decisions.
- The Web: Patients Heal Themselves Online August 4, 2004
United Press International
In this article about the benefits and risks of going online for health information, Dr. Gazelle says “Patients are much better informed healthcare consumers since the advent of websites,” but they need to be cautious as there is a lot of inaccurate information on the Web.
- Media Choice May 13, 2004
Medical Marketing & Media
The media asks Dr. Gazelle to speak about her favorite medical journal.
- Facing death while preserving life April 6, 2004
CBS Market Watch
Dr. Gazelle speaks out about how financial incentives can affect the treatment decisions doctors make.
- Doctors Being Trained to Help Terminally Ill Patients Die Comfortably November 19, 2000
A CNN transcript from an interview with Dr. Gazelle.
- The Slow Code February 11, 1998
National Public Radio
Also in The New England Journal of Medicine. In an essay in The New England Journal of Medicine and featured on National Public Radio, Dr. Gazelle exposes a medical practice that is performed in secrecy, without patient consent, and that creates more harm than good.
- Michigan Public Radio February 1, 1998
Michigan Public Radio
Michigan Public Radio
- Wisconsin Public Radio February 1, 1998
Wisconsin Public Radio
Wisconsin Public Radio